DELIVERY

We delivers our kits worldwide. Wherever you are, if you like one of our papercraft patterns, you can order from us!

Our products are prepared & shipped “On-demand” from France with the French postal service company (La Poste). There is therefore a small delay between the order and the shipping of the product (2 to 4 working days). The delivery times and prices are therefore different depending on the articles and the delivery address. You will find below more details about our delivery rates.

DELIVERY RATES

RETURN

As we work with a print on demand company, all products are produced per order. Returns or exchanges are not supported if you ordered a wrong model or simply doesn’t like the product.

Once an order has been sent to production it is sent to the Print Provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, we are not responsible and will not offer replacements or refunds. You are responsible of indicating the right information when you place your order.

However, we can offer a replacement order free of charge, if there are any issues with the order, like printing issues and such.

Please feel free to contact us with all the necessary information and photographic evidence for investigation, and we will do everything possible to correct the situation and provide the most suitable solution to you, depending if the replacement or a refund is eligible or not.