DELIVERY
We delivers our kits worldwide. Wherever you are, if you like one of our papercraft patterns,
you can order from us!
Our products are prepared & shipped “On-demand” from France with the French postal service company (La Poste). There is therefore a
small delay between the order and the shipping of the product (2 to 4 working days). The delivery times and prices
are therefore different depending on the articles and the delivery address. You
will find below more details about our delivery rates.
DELIVERY RATES
|
Shipping rate per item |
France |
2 €uros |
All other countries |
8 €uros |
RETURN
As we work with a print on demand
company, all products are produced per order. Returns or exchanges
are not supported if you ordered a wrong model or simply doesn’t like
the product.
Once an order has
been sent to production it is sent to the Print Provider and you can no longer
edit any details or cancel it. If the shipment details were incorrect, we are not responsible and will not offer
replacements or refunds. You are responsible of indicating the right information
when you place your order.
However, we can
offer a replacement order free of charge, if there are any issues with the
order, like printing issues and such.
Please feel free to
contact us with all the necessary information and photographic evidence for
investigation, and we will do everything possible to correct the situation and
provide the most suitable solution to you, depending if the replacement or a
refund is eligible or not.